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1.01 ALS Response Time (2023)

Published by City of Tempe | City of Tempe | Metadata Last Checked: February 21, 2026 | Last Modified: 2024-03-19T23:14:06.904Z
Data is based on calls received by the Phoenix 911 system and given an Advanced Life Support (ALS) response code, indicating the nature of the call.  Alarm Processing Time is calculated from the time Phoenix 911 answers the call to the time Phoenix 911 notifies a Fire department Unit. This is also known as Dispatch Time to Notification Time.  Turnout Time is calculated from the time a Fire Department Unit is notified of the call to the time the unit rolls out of the station or begins proceeding to the incident. This is also known as Acknowledgment Time to Roll Time.  Travel Time is calculated from the time a Fire department Unit starts proceeding to an incident to the time it arrives at the incident. This is also known as Roll Time to Arrival Time.  The performance measure dashboard is available at 1.01 Fire Response Time. Additional Information   Source: ImageTrend softwareContact:  Mariam CoskunContact E-Mail:  Mariam_Coskun@tempe.govData Source Type:  TabularPreparation Method:  Queried from ImageTrend using the Report Writer feature.Publish Frequency:  AnnualPublish Method:  ManualData Dictionary 

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