5.01 Quality of Business Services (summary)
Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".This page provides data for the Quality of Business Services performance measure. The performance measure dashboard is available at 5.01 Quality of Business Services.Additional InformationSource: Business Survey (Vendor: ETC Institute) Contact: Wydale HolmesContact E-Mail: wydale_holmes@tempe.govData Source Type: .pdf, ExcelPreparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.Publish Frequency: Every other yearPublish Method: Manual, .pdfData Dictionary
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "josueba_tempegov",
"@type": "vcard:Contact",
"hasEmail": "mailto:data@tempe.gov"
}
|
| description | <p>Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".</p><p>This page provides data for the Quality of Business Services performance measure.<br /> </p><p>The performance measure dashboard is available at <a target='_blank' href='https://financial-stability-and-vitality-tempegov.hub.arcgis.com/pages/quality-of-business-services' rel='nofollow ugc noopener noreferrer'>5.01 Quality of Business Services</a>.</p><p><strong>Additional Information</strong></p><p>Source: Business Survey (Vendor: ETC Institute) <br />Contact: Wydale Holmes<br />Contact E-Mail: wydale_holmes@tempe.gov<br />Data Source Type: .pdf, Excel<br />Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.<br />Publish Frequency: Every other year<br />Publish Method: Manual, .pdf<br /><a target='_blank' href='https://tempe.gitbook.io/data-dictionary/business-and-economy/5.01-quality-of-business-services' rel='nofollow ugc noopener noreferrer'>Data Dictionary</a><br /> </p> |
| distribution |
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{
"@type": "dcat:Distribution",
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},
{
"@type": "dcat:Distribution",
"title": "ArcGIS GeoService",
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|
| identifier | https://www.arcgis.com/home/item.html?id=808e38f12355466da3bd2b0fcf71e16d&sublayer=0 |
| issued | 2019-11-26T23:10:55.000Z |
| keyword |
[
"Financial Stability and Vitality",
"Quality of Business Services (PM 5.01)",
"business survey"
]
|
| landingPage | https://data.tempe.gov/datasets/tempegov::5-01-quality-of-business-services-summary |
| license | https://creativecommons.org/licenses/by/4.0 |
| modified | 2025-11-14T17:52:21.468Z |
| publisher |
{
"name": "City of Tempe"
}
|
| spatial |
""""
|
| theme |
[
"geospatial"
]
|
| title | 5.01 Quality of Business Services (summary) |