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Complaint Tracking and Reporting System - All Modules; Reasonable Accommodation Tracking and Reporting System

Published by Office of the Assistant Secretary for Administration and Management | Department of Labor | Metadata Last Checked: January 21, 2026 | Last Modified: 2025-09-18T18:08:39.019Z
DOL's internal computerized system used by Civil Rights Center management and employees to record and track EEO complaints (internal and external) and compliance reviews. The Reasonable Accommodation Tracking System (RATS) is an electronic system for processing reasonable accommodation requests. RATS allows the Reasonable Accommodation Resource Center to organize data to determine trends, fulfill the DLMS recordkeeping requirements, maintain a centralized repository of information, track when future action is needed (such as purchasing software upgrades), and allows for quick reference on the status and resolution of a request.

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