State of Services Report
A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to DCO executives monthly. It is also presented to other components (DCRDP, OB) upon request for informational and decision-making purposes.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | non-public |
| accrualPeriodicity | R/P1M |
| bureauCode |
[
"016:00"
]
|
| conformsTo |
null
|
| contactPoint |
{
"fn": "Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:Open.Data@ssa.gov"
}
|
| dataQuality |
null
|
| describedBy |
null
|
| describedByType |
null
|
| description | A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to DCO executives monthly. It is also presented to other components (DCRDP, OB) upon request for informational and decision-making purposes. |
| distribution |
null
|
| identifier | US-GOV-SSA-554 |
| isPartOf |
null
|
| issued |
null
|
| keyword |
[
"SSA",
"Social Security",
"Social Security Administration",
"State of Services Key Agency Metrics",
"customer experience",
"customer service"
]
|
| landingPage |
null
|
| language |
null
|
| license | https://www.usa.gov/government-copyright |
| modified | R/P1M |
| primaryITInvestmentUII |
null
|
| programCode |
[
"016:000"
]
|
| publisher |
{
"name": "Social Security Administration"
}
|
| references |
null
|
| rights | The publishing of the data asset cannot be done due to one or more of the following reasons: contains personal identifying information, contains federal tax information, contains sensitive information, or a data assessment has not been completed |
| spatial |
null
|
| systemOfRecords |
null
|
| temporal |
null
|
| theme |
null
|
| title | State of Services Report |
