• Organization: Department of Labor
• Updated: 2025-06-16T13:32:47.269Z

Automation of Enterprise Services customer/employee experiences. Called a Universal Service Management Tool (USMT), ServiceNow is an ITIL-compliant workflow system and database for managing user...

• Organization: Department of Homeland Security
• Updated: 2022-03-31T12:47:43-04:00

Platform service that enables teams to manage digital workflows for enterprise operations.

• Organization: Department of Homeland Security
• Updated: 2025-03-27T09:39:00-04:00

OCHCO custom built performance management instance within the ServiceNow Service Automation Government Cloud Suite (SNOW SAGC)

• Organization: Department of Labor
• Updated: 2025-03-17T13:44:02.106Z

Asset Inventory

• Organization: Department of Homeland Security
• Updated: 2024-12-18T09:58:57-05:00

This is an OCHCO custom-built HR Service Center instance within the ServiceNow Service Automation Government Cloud Suite (SNOW SAGC) that provides functionality to submit requests for Awards, HRIT...

• Organization: Department of Homeland Security
• Updated: 2025-02-24T14:48:13-05:00

Training Records from HOLMES/ServiceNow API. Export of content completions. Training data reporting.

• Organization: Department of Homeland Security
• Updated: 2025-02-24T14:31:42-05:00

OCHCO built Learning Management System (LMS) instance within the ServiceNow Service Automation Government Cloud Suite (SNOW SAGC).

• Organization: Department of Homeland Security
• Updated: 2022-03-31T12:47:43-04:00

This portal, hosted by ServiceNow and managed by the DHS Library, allows users to submit and track requests for assistance.

• Organization: Department of Homeland Security
• Updated: 2022-03-31T12:47:43-04:00

Hummingbird (HB) is a ServiceNow case management custom application being used to manage Afghan refugee processing and resettlement activities. HB acts as a Check list/ status tool helping to...

• Organization: Department of Homeland Security
• Updated: 2024-05-21T10:22:24-04:00

This is an OCHCO Knowledge Management instance within the ServiceNow Service Automation Government Cloud Suite (SNOW SAGC) that leverage HR Services Center as a Digital Front door to HR Self...

• Organization: District of Columbia
• Updated: 2024-09-30T19:22:21.000Z

Presentation slides from the Interagency Data Team meeting. The Interagency Data Team is a community of data analysts, or agency liaisons, who convene regularly with representation from DC...

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