• Organization: U.S. Department of Health & Human Services
• Updated: 2025-09-06

This first part of the video series on data-driven decision making (DDDM) provides an overview of DDDM, explains its importance in the context of human service organizations, and describes the...

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• Organization: Department of Labor
• Updated: 2025-06-16T13:32:47.269Z

Automation of Enterprise Services customer/employee experiences. Called a Universal Service Management Tool (USMT), ServiceNow is an ITIL-compliant workflow system and database for managing user...