Return to search results
5.01 Quality of Business Services (summary)
Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".This page provides data for the Quality of Business Services performance measure. The performance measure dashboard is available at 5.01 Quality of Business Services.Additional InformationSource: Business Survey (Vendor: ETC Institute) Contact: Wydale HolmesContact E-Mail: wydale_holmes@tempe.govData Source Type: .pdf, ExcelPreparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.Publish Frequency: Every other yearPublish Method: Manual, .pdfData Dictionary
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "josueba_tempegov",
"@type": "vcard:Contact",
"hasEmail": "mailto:data@tempe.gov"
}
|
| description | <p>Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".</p><p>This page provides data for the Quality of Business Services performance measure.<br /> </p><p>The performance measure dashboard is available at <a target='_blank' href='https://financial-stability-and-vitality-tempegov.hub.arcgis.com/pages/quality-of-business-services' rel='nofollow ugc noopener noreferrer'>5.01 Quality of Business Services</a>.</p><p><strong>Additional Information</strong></p><p>Source: Business Survey (Vendor: ETC Institute) <br />Contact: Wydale Holmes<br />Contact E-Mail: wydale_holmes@tempe.gov<br />Data Source Type: .pdf, Excel<br />Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.<br />Publish Frequency: Every other year<br />Publish Method: Manual, .pdf<br /><a target='_blank' href='https://tempe.gitbook.io/data-dictionary/business-and-economy/5.01-quality-of-business-services' rel='nofollow ugc noopener noreferrer'>Data Dictionary</a><br /> </p> |
| distribution |
[
{
"@type": "dcat:Distribution",
"title": "CSV",
"format": "CSV",
"accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/csv?layers=0",
"mediaType": "text/csv"
},
{
"@type": "dcat:Distribution",
"title": "GeoJSON",
"format": "GeoJSON",
"accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/geojson?layers=0",
"mediaType": "application/vnd.geo+json"
},
{
"@type": "dcat:Distribution",
"title": "KML",
"format": "KML",
"accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/kml?layers=0",
"mediaType": "application/vnd.google-earth.kml+xml"
},
{
"@type": "dcat:Distribution",
"title": "Shapefile",
"format": "ZIP",
"accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/shapefile?layers=0",
"mediaType": "application/zip"
},
{
"@type": "dcat:Distribution",
"title": "ArcGIS Hub Dataset",
"format": "Web Page",
"accessURL": "https://data.tempe.gov/datasets/tempegov::5-01-quality-of-business-services-summary",
"mediaType": "text/html"
},
{
"@type": "dcat:Distribution",
"title": "ArcGIS GeoService",
"format": "ArcGIS GeoServices REST API",
"accessURL": "https://services.arcgis.com/lQySeXwbBg53XWDi/arcgis/rest/services/5_01_Quality_of_Business_Services_(summary)/FeatureServer/0",
"mediaType": "application/json"
}
]
|
| identifier | https://www.arcgis.com/home/item.html?id=808e38f12355466da3bd2b0fcf71e16d&sublayer=0 |
| issued | 2019-11-26T23:10:55.000Z |
| keyword |
[
"Financial Stability and Vitality",
"Quality of Business Services (PM 5.01)",
"business survey"
]
|
| landingPage | https://data.tempe.gov/datasets/tempegov::5-01-quality-of-business-services-summary |
| license | https://creativecommons.org/licenses/by/4.0 |
| modified | 2025-11-14T17:52:21.468Z |
| publisher |
{
"name": "City of Tempe"
}
|
| spatial |
""""
|
| theme |
[
"geospatial"
]
|
| title | 5.01 Quality of Business Services (summary) |