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Consumer Complaint Database

Published by Consumer Financial Protection Bureau | Consumer Financial Protection Bureau | Metadata Last Checked: July 29, 2025 | Last Modified: 2020-06-29
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

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