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Consumer Complaint Database
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| accrualPeriodicity | R/P1D |
| bureauCode |
[
"581:00"
]
|
| contactPoint |
{
"fn": "devops@cfpb.gov",
"@type": "vcard:Contact",
"hasEmail": "mailto:devops@cfpb.gov"
}
|
| describedBy | https://cfpb.github.io/api/ccdb/api.html |
| description | The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily. |
| distribution |
[
{
"@type": "dcat:Distribution",
"title": "Consumer Complaint Database",
"accessURL": "https://www.consumerfinance.gov/data-research/consumer-complaints/",
"description": "The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily."
}
]
|
| identifier | CCDB |
| keyword |
[
"bank account",
"bank service",
"complaint",
"consumer",
"credit card",
"credit report",
"debt collection",
"finance",
"loan",
"money transfer",
"mortgage",
"student loan"
]
|
| landingPage | https://www.consumerfinance.gov/data-research/consumer-complaints/ |
| modified | 2020-06-29 |
| programCode |
[
"000:000"
]
|
| publisher |
{
"name": "Consumer Financial Protection Bureau",
"@type": "org:Organization"
}
|
| spatial | United States |
| title | Consumer Complaint Database |
