CTM Customer Satisfaction Survey Results (2020 - 2024)
The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology
This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "Austin Technology Services PIO Owners",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.austintexas.gov"
}
|
| description | The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023. |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.austintexas.gov/api/views/pgyw-duef/columns.json",
"downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
"describedBy": "https://data.austintexas.gov/api/views/pgyw-duef/columns.rdf",
"downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.rdf?accessType=DOWNLOAD",
"describedByType": "application/rdf+xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/xml",
"describedBy": "https://data.austintexas.gov/api/views/pgyw-duef/columns.xml",
"downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.xml?accessType=DOWNLOAD",
"describedByType": "application/xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "text/csv",
"downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.csv?accessType=DOWNLOAD"
}
]
|
| identifier | https://data.austintexas.gov/api/views/pgyw-duef |
| issued | 2024-10-11 |
| keyword |
[
"ctm",
"ctm customer satisfaction survey",
"survey results",
"technology"
]
|
| landingPage | https://data.austintexas.gov/d/pgyw-duef |
| modified | 2025-10-15 |
| publisher |
{
"name": "data.austintexas.gov",
"@type": "org:Organization"
}
|
| theme |
[
"City Government"
]
|
| title | CTM Customer Satisfaction Survey Results (2020 - 2024) |
