KPI - Percent of Consumer Utility Complaints Resolved
This data represents complaints submitted by consumers on issues arising from utility providers. Data is collected via the 311 CSR system and from phone calls received from the public. The TARA executive assistant manages this workflow by collecting data into this spreadsheet weekly and coordinating communications to the utility providers to reach a resolution.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "Austin Economic Development Owners",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.austintexas.gov"
}
|
| description | This data represents complaints submitted by consumers on issues arising from utility providers. Data is collected via the 311 CSR system and from phone calls received from the public. The TARA executive assistant manages this workflow by collecting data into this spreadsheet weekly and coordinating communications to the utility providers to reach a resolution. |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.austintexas.gov/api/views/k3s2-p7rw/columns.json",
"downloadURL": "https://data.austintexas.gov/api/views/k3s2-p7rw/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
"describedBy": "https://data.austintexas.gov/api/views/k3s2-p7rw/columns.rdf",
"downloadURL": "https://data.austintexas.gov/api/views/k3s2-p7rw/rows.rdf?accessType=DOWNLOAD",
"describedByType": "application/rdf+xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/xml",
"describedBy": "https://data.austintexas.gov/api/views/k3s2-p7rw/columns.xml",
"downloadURL": "https://data.austintexas.gov/api/views/k3s2-p7rw/rows.xml?accessType=DOWNLOAD",
"describedByType": "application/xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "text/csv",
"downloadURL": "https://data.austintexas.gov/api/views/k3s2-p7rw/rows.csv?accessType=DOWNLOAD"
}
]
|
| identifier | https://data.austintexas.gov/api/views/k3s2-p7rw |
| issued | 2021-06-17 |
| keyword |
[
"public domain"
]
|
| landingPage | https://data.austintexas.gov/d/k3s2-p7rw |
| modified | 2025-09-30 |
| publisher |
{
"name": "data.austintexas.gov",
"@type": "org:Organization"
}
|
| theme |
[
"City Government"
]
|
| title | KPI - Percent of Consumer Utility Complaints Resolved |
