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Louisville Metro KY - Metro 311 Service Requests 2020

Published by Louisville/Jefferson County Information Consortium | Louisville Metro Government | Metadata Last Checked: August 02, 2025 | Last Modified: 2022-06-18T23:55:23.777Z
Service Requests for 2022, generated through Metro311's reporting system. For over 30 years Metro311 has been the Louisville Metro customer service center. Metro311 is contacted with a question or concern. Questions are answered and denoted into the reporting system as a Non-Service Request (NSR). For concerns, a Service Request (SR) is entered into the system and based on the information provided, routed to the appropriate agency. The responsible agency handling the request will receive the report and inspect or investigate per their protocols. A SR number is generated and can be utilized to track the concern.The city o f Louisville adheres to the Open311.org  Data Standards 

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