MTA NYCT Paratransit Pickup On-Time Performance: Beginning 2016

Published by data.ny.gov | State of New York | Metadata Last Checked: January 24, 2026 | Last Modified: 2026-01-21

Pickup On-Time Performance (OTP) measures the quality of provider service, comparing actual to promised pickup time. Trips are considered on-time if they arrive no more than 20 minutes after the promised time. This dataset also includes trips that arrive within 15 and 30 minutes of the promised time.

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Complete Metadata

identifier	https://data.ny.gov/api/views/rube-svnv
issued	2023-10-27
landingPage	https://data.ny.gov/d/rube-svnv
theme	[ "Transportation" ]