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Providing a Citywide System of Single Point Access to Domestic Violence Information, Resources, and Referrals to a Diverse Population: An Evaluation of the City of Chicago Domestic Violence Help Line, 2004-2005
This study was a 2-year evaluation of the City of Chicago Domestic Violence Help Line. The Help Line was a unique telephone service functioning as a clearinghouse for all domestic violence victim services in the Chicago metropolitan area. The service was toll-free, multi-lingual, confidential, and operated 24-hours, 7 days a week. The purpose of the Help Line was to connect domestic violence victims to specialized services through direct referrals and three-way phone linkages.
In order to conduct a comprehensive evaluation, the perspective of a broad range of users of the Help Line was sought. Telephone interviews were conducted with domestic violence victim callers to the Help Line over the course of one year (Part 1 - Victims Data). Telephone interviews were also conducted with domestic violence service providers (Part 2 - Providers Data). As the largest referral source into the Help Line, Chicago Police Officers completed a written survey about their experiences with the Help Line (Part 3 - Police Data). Finally, to explore the general awareness of the Help Line, members of the District Advisory Committees across the city were surveyed (Part 4 - District Advisory Committee (DAC) Data).
The Part 1 (Victims Data) data file contains 399 cases and 277 variables. The Part 2 (Providers Data) data file contains 74 cases and 137 variables. The Part 3 (Police Data) data file contains 1,205 cases and 128 variables. The Part 4 (District Advisory Committee (DAC) Data) data file contains 357 cases and 105 variables.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | restricted public |
| bureauCode |
[
"011:21"
]
|
| contactPoint |
{
"fn": "Open Data Office of Justice Programs (USDOJ)",
"@type": "vcard:Contact",
"hasEmail": "mailto:opendata@usdoj.gov"
}
|
| dataQuality |
false
|
| description | This study was a 2-year evaluation of the City of Chicago Domestic Violence Help Line. The Help Line was a unique telephone service functioning as a clearinghouse for all domestic violence victim services in the Chicago metropolitan area. The service was toll-free, multi-lingual, confidential, and operated 24-hours, 7 days a week. The purpose of the Help Line was to connect domestic violence victims to specialized services through direct referrals and three-way phone linkages. In order to conduct a comprehensive evaluation, the perspective of a broad range of users of the Help Line was sought. Telephone interviews were conducted with domestic violence victim callers to the Help Line over the course of one year (Part 1 - Victims Data). Telephone interviews were also conducted with domestic violence service providers (Part 2 - Providers Data). As the largest referral source into the Help Line, Chicago Police Officers completed a written survey about their experiences with the Help Line (Part 3 - Police Data). Finally, to explore the general awareness of the Help Line, members of the District Advisory Committees across the city were surveyed (Part 4 - District Advisory Committee (DAC) Data). The Part 1 (Victims Data) data file contains 399 cases and 277 variables. The Part 2 (Providers Data) data file contains 74 cases and 137 variables. The Part 3 (Police Data) data file contains 1,205 cases and 128 variables. The Part 4 (District Advisory Committee (DAC) Data) data file contains 357 cases and 105 variables. |
| distribution |
[
{
"@type": "dcat:Distribution",
"title": "Providing a Citywide System of Single Point Access to Domestic Violence Information, Resources, and Referrals to a Diverse Population: An Evaluation of the City of Chicago Domestic Violence Help Line, 2004-2005",
"accessURL": "https://doi.org/10.3886/ICPSR33970.v1"
}
]
|
| identifier |
"3400"
|
| issued | 2012-10-23T09:05:03 |
| keyword |
[
"abuse",
"advocacy",
"domestic violence",
"victim safety",
"victim services",
"violence",
"violence against women",
"womens shelters"
]
|
| language |
[
"eng"
]
|
| license | http://www.usa.gov/publicdomain/label/1.0/ |
| modified | 2012-10-23T09:11:49 |
| programCode |
[
"011:060"
]
|
| publisher |
{
"name": "National Institute of Justice",
"@type": "org:Organization",
"subOrganizationOf": {
"id": 22,
"name": "Office of Justice Programs",
"acronym": "OJP",
"parentOrganization": {
"id": 10,
"name": "Department of Justice",
"acronym": "DOJ"
},
"parentOrganizationID": 10
}
}
|
| rights | These data are restricted due to the increased risk of violation of confidentiality of respondent and subject data. |
| title | Providing a Citywide System of Single Point Access to Domestic Violence Information, Resources, and Referrals to a Diverse Population: An Evaluation of the City of Chicago Domestic Violence Help Line, 2004-2005 |
