Found 3 datasets matching "Busy Rate".
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This dataset provides information at the national level by month for federal fiscal years 2013 on for answer rate and busy rate for calls to our field offices. The data does not include calls that...
Search relevance: 201.58 | Views last month: 0 -
This data file provides information at the national level by month for federal fiscal years 2009 on for agent busy rates for calls to the National 800 Number Network.
Search relevance: 131.08 | Views last month: 0 -
This dataset contains raw messages received from the Time Based Flow Management (TBFM) System Wide Information System (SWIM) public data feed. This feed requires each consumer develop their own...
Search relevance: 59.39 | Views last month: 0