National 800 Number Network - Call Volume and Agent Busy Rate
This data file provides information at the national level by month for federal fiscal years 2009 on for agent busy rates for calls to the National 800 Number Network.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| accrualPeriodicity | R/P1M |
| bureauCode |
[
"016:00"
]
|
| conformsTo |
null
|
| contactPoint |
{
"fn": "Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:Open.Data@ssa.gov"
}
|
| dataQuality |
null
|
| describedBy | https://www.ssa.gov/data/800-number-call-volume-and-agent-busy-rate.html#dataDictionary |
| describedByType |
null
|
| description | This data file provides information at the national level by month for federal fiscal years 2009 on for agent busy rates for calls to the National 800 Number Network. |
| distribution |
[
{
"title": null,
"format": "CSV",
"mediaType": "text/csv",
"description": null,
"downloadURL": "https://www.ssa.gov/data/800-number-call-volume-and-agent-busy-rate.csv"
},
{
"title": null,
"format": "HTML",
"mediaType": "text/html",
"description": null,
"downloadURL": "https://www.ssa.gov/data/800-number-call-volume-and-agent-busy-rate.html"
}
]
|
| identifier | US-GOV-SSA-324 |
| isPartOf |
null
|
| issued |
null
|
| keyword |
[
"2009",
"2010",
"2011",
"2012",
"2013",
"2014",
"2015",
"2016",
"2017",
"2018",
"2019",
"2020",
"2021",
"2022",
"2023",
"2024",
"2025",
"800 Number",
"Busy Rate",
"FOIA",
"Freedom Of Information Act",
"SSA",
"Social Security",
"Social Security Administration",
"Telephone Service"
]
|
| landingPage | https://www.ssa.gov/data/800-number-call-volume-and-agent-busy-rate.html |
| language |
null
|
| license | https://creativecommons.org/publicdomain/zero/1.0/ |
| modified | R/P1M |
| primaryITInvestmentUII |
null
|
| programCode |
[
"016:000"
]
|
| publisher |
{
"name": "Social Security Administration"
}
|
| references |
[
"https://www.ssa.gov/data/800-number-call-volume-and-agent-busy-rate.html",
"https://www.ssa.gov/data/800-number-call-volume-and-agent-busy-rate.html#dataDictionary"
]
|
| rights |
null
|
| spatial | United States and territories |
| systemOfRecords |
null
|
| temporal | R/2008-09-27/P1M |
| theme |
null
|
| title | National 800 Number Network - Call Volume and Agent Busy Rate |
