Found 26 datasets matching "customer experience".
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Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max...
Search relevance: 165.41 | Views last month: 0 -
A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to DCO executives monthly. It is...
Search relevance: 117.37 | Views last month: 0 -
FY20 response data from the GSA Internal Partner Satisfaction Survey. This survey collects feedback from GSA employees about the internal support services that they receive from staff offices.
Search relevance: 66.31 | Views last month: 1 -
This survey collects feedback from GSA employees about the internal support services they receive from staff offices.
Search relevance: 65.00 | Views last month: 2 -
FY19 response data from the GSA Internal Partner Satisfaction Survey. This survey collects feedback from GSA employees about the internal support services that they receive from staff offices.
Search relevance: 65.00 | Views last month: 1 -
A list of HISPs (High Impact Service Providers)
Search relevance: 58.88 | Views last month: 4 -
The Communications and Technology Management (CTM) Department asks customers to fill out a survey rating our customer service to gain valuable insights into their experiences and satisfaction...
Search relevance: 56.88 | Views last month: 1 -
The Customers Observing and Reporting Experience (CORE) program is an inspection program that rates facility conditions and customer service at over 300 of the City’s walk-in service centers. CORE...
Search relevance: 56.42 | Views last month: 1 -
ROW supports GSA's strategic goal of eliminating paper while supplying timely critical billing information to client agencies. ROW allows client agencies to view their Monthly bills online using...
Search relevance: 56.26 | Views last month: 0 -
The Texas Department of Information Resources (DIR) has established a digital transformation guide to assist agencies with modernizing agency operations and services with respect to electronic...
Search relevance: 55.19 | Views last month: 0 -
The Texas Department of Information Resources (DIR) has established a digital transformation guide to assist agencies with modernizing agency operations and services with respect to electronic...
Search relevance: 55.17 | Views last month: 0 -
The Texas Department of Information Resources (DIR) has established a digital transformation guide to assist agencies with modernizing agency operations and services with respect to electronic...
Search relevance: 54.48 | Views last month: 0 -
The Texas Department of Information Resources (DIR) has established a digital transformation guide to assist agencies with modernizing agency operations and services with respect to electronic...
Search relevance: 53.89 | Views last month: 5 -
The Texas Department of Information Resources (DIR) has established a digital transformation guide to assist agencies with modernizing agency operations and services with respect to electronic...
Search relevance: 53.89 | Views last month: 0 -
The Texas Department of Information Resources (DIR) has established a digital transformation guide to assist agencies with modernizing agency operations and services with respect to electronic...
Search relevance: 52.14 | Views last month: 2 -
The detailed reports for each CX Data Collection
Search relevance: 51.74 | Views last month: 3 -
A list of quarterly CX Data Collections going back to 2021
Search relevance: 51.74 | Views last month: 1 -
The Center for Broker Services provides lease workload support services to GSA to create more efficient building space solutions by awarding and administering collections of multiple, zonal...
Search relevance: 51.08 | Views last month: 0 -
This dataset contains results of Internet Report Card iRequest Survey conducted by mail between April and June 2014 using a brief scannable “report card” style questionnaire. The survey...
Search relevance: 49.19 | Views last month: 1
