Found 5 datasets matching "first call resolution".
-
This page provides information for the 311 First-Call Resolution Rate performance measure.
Search relevance: 243.10 | Views last month: 0 -
This operations dashboard shows historic and current data related to this performance measure. The performance measure dashboard is available at 2.03 311 First-Call Resolution Rate. Data Dictionary
Search relevance: 231.40 | Views last month: 0 -
Increase the percentage of issues resolved by the IT Service Desk on the first call from 54% in 2014 to 66% by 2019.
Search relevance: 199.34 | Views last month: 0 -
The Customer Relations Center (CRC) or Tempe 311 is often the first and possibly only contact a resident has with the City. Our goal is to make each interaction as smooth and efficient as...
Search relevance: 181.75 | Views last month: 0 -
The US National Oceanographic Data Center (NODC) produced twelve (12) CD-ROMs containing World Ocean Circulation Experiment (WOCE) Version 1 project data in the summer of 1998. NODC produced...
Search relevance: 14.21 | Views last month: 0