Found 133 datasets matching "service desk".
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NYC Service Desk Statistics
Search relevance: 203.34 | Views last month: 0 -
Increase the percentage of issues resolved by the IT Service Desk on the first call from 54% in 2014 to 66% by 2019.
Search relevance: 88.70 | Views last month: 0 -
SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support...
Search relevance: 43.29 | Views last month: 1 -
This represents the Service data reported to the National Transit Database by transit agencies in the 2022, 2023, and 2024 report years. In versions of the data tables from before 2014, you can...
Search relevance: 43.23 | Views last month: 0 -
Automation of Enterprise Services customer/employee experiences. Called a Universal Service Management Tool (USMT), ServiceNow is an ITIL-compliant workflow system and database for managing user...
Search relevance: 40.44 | Views last month: 0 -
This dataset details service data and operating expenses, broken out by agency, reported to the National Transit Database for the 2024 report year. NTD Data Tables organize and summarize data...
Search relevance: 40.03 | Views last month: 0 -
This dataset details service data and operating expenses, broken out by agency and mode, reported to the National Transit Database for the 2024 report year. NTD Data Tables organize and summarize...
Search relevance: 39.11 | Views last month: 0 -
The Facility Inventory dataset details all facilities supporting public transit service as reported to the National Transit Database (NTD) by each public transit agency in the 2024 report...
Search relevance: 37.20 | Views last month: 0 -
The Facility Inventory dataset details all facilities supporting public transit service as reported to the National Transit Database (NTD) by each public transit agency in the 2023 report...
Search relevance: 37.16 | Views last month: 0 -
This dataset details passenger eligibility and requirements for Demand Response (DR) modes for each applicable agency and type of service (TOS) reported to the National Transit Database for Report...
Search relevance: 35.75 | Views last month: 0 -
This dataset details places and counties served by Demand Response (DR) modes for each applicable agency and type of service (TOS) reported to the National Transit Database for Report Year...
Search relevance: 35.66 | Views last month: 0 -
This dataset details vehicle types and ages for transit agencies reporting to the National Transit Database in the 2022, 2023, and 2024 report years. Vehicle types describe the vehicles employed...
Search relevance: 35.31 | Views last month: 0 -
M2IMNXGAS (or instM_3d_gas_Nx) is an instantaneous 2-dimensional monthly mean data collection in Modern-Era Retrospective analysis for Research and Applications version 2 (MERRA-2). This...
Search relevance: 35.24 | Views last month: 0 -
M2TMNXADG (or tavgM_2d_adg_Nx) is a time-averaged 2-dimensional monthly mean data collection in Modern-Era Retrospective analysis for Research and Applications version 2 (MERRA-2). This...
Search relevance: 35.24 | Views last month: 0 -
This dataset details service schedules for Demand Response (DR) modes for each applicable agency and type of service (TOS) reported to the National Transit Database for Report Year 2023. NTD Data...
Search relevance: 34.62 | Views last month: 0 -
This dataset details mechanical failures for each applicable agency, mode, and type of service (TOS) reporting to the National Transit Database in the 2022, 2023, and 2024 report years. Only Full...
Search relevance: 34.58 | Views last month: 0 -
M2SDNXSLV (or statD_2d_slv_Nx) is a 2-dimensional daily data collection in Modern-Era Retrospective analysis for Research and Applications version 2 (MERRA-2). This collection consists of daily...
Search relevance: 34.56 | Views last month: 0 -
M2IMNXINT (or instM_2d_int_Nx) is an instantaneous 2-dimensional monthly mean data collection in Modern-Era Retrospective analysis for Research and Applications version 2 (MERRA-2). This...
Search relevance: 34.56 | Views last month: 0 -
This dataset details places and counties served by Demand Response (DR) modes for each applicable agency and type of service (TOS) reported to the National Transit Database for the 2024 report...
Search relevance: 34.40 | Views last month: 0 -
M2SMNXSLV (or statM_2d_slv_Nx) is a 2-dimensional monthly mean data collection in Modern-Era Retrospective analysis for Research and Applications version 2 (MERRA-2). This collection consists...
Search relevance: 34.39 | Views last month: 0
