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Building and Safety Customer Service Request

Published by data.lacity.org | City of Los Angeles | Metadata Last Checked: August 02, 2025 | Last Modified: 2023-03-28
A Customer Service Request is a request received by the Department of Building and Safety from the City's constituents to investigate a site/property for a possible violation of the City's building, electrical, mechanical and zoning regulations, which are elements of the Los Angeles Municipal Code. Any investigative action taken by a Building and Safety inspector constitutes the opening of a case. Where no Code violation is found, the case is immediately closed. If a Code violation is found, the case remains open until the site/property satisfies the requirements for Code compliance.

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