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MTA Customer Feedback Data: 2014-2019
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "NY Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.ny.gov"
}
|
| description | This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route. |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.ny.gov/api/views/tppa-s6t6/columns.json",
"downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
"describedBy": "https://data.ny.gov/api/views/tppa-s6t6/columns.rdf",
"downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.rdf?accessType=DOWNLOAD",
"describedByType": "application/rdf+xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/xml",
"describedBy": "https://data.ny.gov/api/views/tppa-s6t6/columns.xml",
"downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.xml?accessType=DOWNLOAD",
"describedByType": "application/xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "text/csv",
"downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.csv?accessType=DOWNLOAD"
}
]
|
| identifier | https://data.ny.gov/api/views/tppa-s6t6 |
| issued | 2020-02-05 |
| keyword |
[
"bus",
"bus routes",
"commendations",
"commuter rail",
"complaints",
"customer service",
"customers",
"feedback",
"lines",
"lirr",
"long island rail road",
"metro-north",
"metro-north railroad",
"mnr",
"mta bus",
"mta bus company",
"new york city transit",
"nyct",
"routes",
"sir",
"staten island railway",
"subway",
"subway lines"
]
|
| landingPage | https://data.ny.gov/d/tppa-s6t6 |
| modified | 2024-08-13 |
| publisher |
{
"name": "data.ny.gov",
"@type": "org:Organization"
}
|
| theme |
[
"Transportation"
]
|
| title | MTA Customer Feedback Data: 2014-2019 |
