Found 144 datasets matching "nyct".
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This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and...
Search relevance: 142.95 | Views last month: 0 -
This dataset provides insights into safety-related incidents and indicators within New York City Transit (NYCT). NYCT is responsible for overseeing the safety of subway and bus operations, aiming...
Search relevance: 134.61 | Views last month: 121 -
NYCT Paratransit ridership measures both total trips, the count of trips provided to registered NYCT Paratransit clients in a given month, and total ridership, the count of personal care...
Search relevance: 110.92 | Views last month: 0 -
Max Ride Time Performance presents the percentage of trips performed with Access-A-Ride’s established max ride time standards between 2018 and 2023. This dataset is now retired as this metric can...
Search relevance: 104.32 | Views last month: 0 -
Drop-off On-Time Performance (OTP) measures the quality of provider service, comparing actual to customer-requested drop-off time for trips scheduled with an appointment time. This dataset uses...
Search relevance: 96.21 | Views last month: 0 -
Quarterly estimated Fare Evasion rate for Subways with margin of error. Rate estimated using surveys conducted by traffic checkers and applying stratified sampling.
Search relevance: 82.42 | Views last month: 7 -
This dataset provided statistics and performance metrics about the volume and responsiveness in engaging with customers via several customer engagement channels. Data was provided for New York...
Search relevance: 82.42 | Views last month: 0 -
This archival dataset shows the number of MetroCard swipes made each week by customers entering each station of the New York City Subway, Staten Island Railway, PATH, AirTrain JFK and the...
Search relevance: 80.63 | Views last month: 0 -
The percent of the time that elevators and escalators are operational systemwide.
Search relevance: 78.46 | Views last month: 0 -
This indicator shows the number of subway and bus journeys made each month by passengers using Reduced-Fare MetroCards between 2018 and 2023. This dataset is now retired, with data on reduced-fare...
Search relevance: 78.22 | Views last month: 0 -
This data contains schedules and associated data for NYCT Subway, NYCT Bus, MTA Bus, LIRR, and Metro-North in GTFS Static format: --Station / bus stop locations --Train lines / bus...
Search relevance: 75.62 | Views last month: 161 -
An inventory of active and retired NYCT subway rolling stock.
Search relevance: 75.43 | Views last month: 2 -
This dataset provides the spatial geometries for NYCT Subway and Staten Island Railway service lines
Search relevance: 73.65 | Views last month: 6 -
Mean Distance Between Failures reports how frequently train mechanical problems cause delays by month and subway car class. It is the main indicator for subway car reliability used at NYCT and is...
Search relevance: 65.50 | Views last month: 18 -
This dataset provides systemwide ridership and traffic estimates for subways (including the Staten Island Railway), NYCT bus, MTA Bus, Long Island Rail Road, Metro-North Railroad, Access-A-Ride,...
Search relevance: 65.41 | Views last month: 24 -
Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max...
Search relevance: 64.48 | Views last month: 0 -
Reflects the total number of registrants for paratransit service by borough/county per month.
Search relevance: 59.99 | Views last month: 4 -
This dataset provides aggregated data on how fast MTA buses are traveling between major stops (timepoints) on a bus route for every route operated by NYCT and MTABC. These segments are categorized...
Search relevance: 59.45 | Views last month: 4 -
Ride Time measures customer trip duration. Actual vs. Scheduled presents travel time variance, Average Travel Time presents the average actual trip duration, and Max Ride Time by trip distance category.
Search relevance: 58.12 | Views last month: 1 -
This metric measures the frequency with which primary providers do not arrive at the pick-up location within 30 minutes of the promised time and the trip is not provided.
Search relevance: 57.46 | Views last month: 1
