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SFO Screening Checkpoint Satisfaction October, 2019
The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.
A code-list is attached to assist with analysis.
Our research partner is San Francisco-based Corey, Canapary & Galanis Reasearch
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "Christopher Birch",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.sfgov.org"
}
|
| description | The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful. A code-list is attached to assist with analysis. Our research partner is San Francisco-based Corey, Canapary & Galanis Reasearch |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.sfgov.org/api/views/xyey-v962/columns.json",
"downloadURL": "https://data.sfgov.org/api/views/xyey-v962/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
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{
"@type": "dcat:Distribution",
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}
]
|
| identifier | https://data.sfgov.org/api/views/xyey-v962 |
| issued | 2020-06-15 |
| keyword |
[
"customer",
"satisfaction survey",
"screening checkpoint",
"sfo",
"survey"
]
|
| landingPage | https://data.sfgov.org/d/xyey-v962 |
| modified | 2024-03-13 |
| publisher |
{
"name": "data.sfgov.org",
"@type": "org:Organization"
}
|
| theme |
[
"Transportation"
]
|
| title | SFO Screening Checkpoint Satisfaction October, 2019 |
