Utility Customer Service Performance Indicators: Beginning 2009

Published by State of New York | State of New York | Metadata Last Checked: July 29, 2025 | Last Modified: 2025-02-24

Summary of the NYS gas and electric utilities’ customer service performance indicators for each of the last three calendar years. Reported by the utilities on a uniform basis, these performance indicators allow comparative analysis of customer service, identification of overall trends in customer service, and identification of service deficiencies.

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Complete Metadata

identifier	https://data.ny.gov/api/views/rnus-dqn7
issued	2020-11-12
landingPage	https://data.ny.gov/d/rnus-dqn7
theme	[ "Energy & Environment" ]