Found 192 datasets matching "Customer Service".
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Records from operating a customer call center or service center providing services to the public. Services may address a wide variety of topics such as understanding agency mission-specific...
Search relevance: 196.70 | Views last month: 3 -
This data set contains selected information for service requests, for service request types that are or were available to the public via the Customer Service Requests web portal and/or Find It,...
Search relevance: 190.40 | Views last month: 24 -
This page provides information for the Customer Service Satisfaction performance measure.
Search relevance: 189.41 | Views last month: 0 -
This operations dashboard shows historic and current data related to this performance measure.The performance measure dashboard is available at 2.02 Customer Service Satisfaction. Data Dictionary
Search relevance: 180.52 | Views last month: 0 -
Summary of the NYS gas and electric utilities’ customer service performance indicators for each of the last three calendar years. Reported by the utilities on a uniform basis, these performance...
Search relevance: 180.30 | Views last month: 0 -
A Customer Service Request is a request received by the Department of Building and Safety from the City's constituents to investigate a site/property for a possible violation of the City's...
Search relevance: 170.34 | Views last month: 0 -
A Customer Service Request is a request received by the Department of Building and Safety from the City's constituents to investigate a site/property for a possible violation of the City's...
Search relevance: 166.12 | Views last month: 0 -
Seattle has seven Customer Service Centers and one mobile unit located throughout the city. These "little city halls", formerly known as neighborhood service centers, are where you can go to find...
Search relevance: 152.16 | Views last month: 0 -
Contains information from VIP, VIPR, and CHIP.
Search relevance: 137.00 | Views last month: 0 -
The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the...
Search relevance: 127.90 | Views last month: 1 -
This dataset provides data at the national level for overall satisfaction of customers who have used one of the main methods for conducting business with the agency: in-person service in our field...
Search relevance: 120.33 | Views last month: 0 -
This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are...
Search relevance: 117.93 | Views last month: 0 -
This dataset provided statistics and performance metrics about the volume and responsiveness in engaging with customers via several customer engagement channels. Data was provided for New York...
Search relevance: 94.09 | Views last month: 0 -
A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to DCO executives monthly. It is...
Search relevance: 83.16 | Views last month: 0 -
This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create...
Search relevance: 79.61 | Views last month: 0 -
This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create...
Search relevance: 74.54 | Views last month: 2 -
Federal Acquisition Service Performance Measures are tracked for each of the four portfolios within the organization (Assisted Acquisition Services; General Supplies and Services; Integrated...
Search relevance: 70.87 | Views last month: 0 -
GUNSCHIP and GUNPUC03 are general utility programs that read and retrieve NUMIDENT data. Many Social Security Administration on-line applications use these utilities to obtain number holder...
Search relevance: 65.11 | Views last month: 1
